Pre-order a P40 from a Qualifying Retailer by 6th April and subsequently purchase by 15th May 2020.

Check our Qualifying Retailers list and view the Terms and Conditions for additional detail.

Submit your Claim

Submit your online Claim after 14 days of receiving your new device and between 21st April and 30th June 2020.

You will need to provide the below details:

  • Date of Pre-Order of your new Huawei handset
  • Place of purchase
  • Receipt/Invoice/Order confirmation number
  • IMEI Number
  • Upload a copy of your Proof of Pre-Order, and an image of the IMEI number may be required also
  • Personal details, including a delivery address within the UK

View the Terms and Conditions for further information.

Receive your Reward

We shall endeavour to despatch your free pair of FreeBuds 3 to the address nominated during your online claim submission within 30 days of the date your claim is validated.


Visit the Support Page for Frequently Asked Questions & Contact details.

Check the progress of your claim at any time by using the Track My Claim section of this webpage.

Read our Terms and Conditions for more information.

Track your claim

Track the progress of your claim by entering your claim ID

Your claim ID will be supplied to you once you have completed your online claim.