Promotion Terms and Conditions

Participants agree to these terms and conditions (the 'Terms and Conditions'). Any information or instructions published by Huawei Technologies (UK) Co., LTD., with its registered offices at 300 South Oak Way, Green Park, Reading, Berkshire, RG2 6UF, or its fully owned subsidiaries about the Promotion (defined below) at www.huaweipromo.co.uk/MediaPad form part of the Terms and Conditions.

The Promotion

Participants who purchase a Qualifying Product (defined below) from the Qualifying Retailer (defined below) will be eligible to receive, free of charge, a Promotional Item, subject to these Terms and Conditions (the ‘Promotion’).

Offer

Participants who purchase, on any Pay Monthly handset plan, a HUAWEI P30 Pro and/or P30 (a ‘Qualifying Product’) between 00:01 (BST) 9 May 2019 and 23:59 (BST) 5 June 2019, directly from O2 (‘Qualifying Retailer’) will be eligible to claim a Promotional Item in accordance with the table below, to be delivered to Participant at an address in the UK, Isle of Man, Jersey or Guernsey. The Promotional Item is subject to availability and will be delivered within 30 days of a verified claim.

Qualifying ProductPromotional Item
HUAWEI P30 Pro or P30 purchased on a Pay Monthly handset planHuawei MediaPad T5 10
Qualifying Retailer: O2

Eligibility

  1. To be eligible to participate in the Promotion you must be aged 18 or over and residing in the UK, Isle of Man, Jersey or Guernsey (‘Participant’). Businesses are excluded from participating in this Promotion except for business customers purchasing the Qualifying Product(s) through O2 business customer accounts (‘Business Customer’).

  2. A claim must be made by the end user Participant, and must not be submitted through agents, retailers, resellers, third parties or in bulk.

  3. Only a maximum two claims per Participant is permitted, unless you are a Business Customer whereby you can make up to 10 claims. Only one claim per Qualifying Product is permitted. This Promotion cannot be used in conjunction with any other Huawei promotion.

  4. Participants who return the Qualifying Product to the Qualifying Retailer within thirty (30) calendar days of the date of purchase will not be eligible to receive the Promotional Item. The date of purchase counts as day one (1).

Entry

  1. Participants may only submit a claim for the Promotional Item after thirty (30) calendar days of the date of purchase. Following the thirty (30) calendar days waiting period, participants have until 23:59 (BST) 20 July 2019 to complete and submit the claim form on www.huaweipromo.co.uk/MediaPad (‘Website’). In order to complete the claim form, the participant must provide the IMEI number of the Qualifying Product, Participant’s postal address in the UK, Isle of Man, Jersey or Guernsey where the Promotional Item shall be delivered and upload a copy of their proof of purchase of the Qualifying Product in the form of a receipt or invoice from the Qualifying Retailer. Claim form information and proof of purchase must be received on or before 23:59 (BST) 20 July 2019 to be eligible to claim for a Promotional Item free of charge. See FAQs at www.huaweipromo.co.uk/MediaPad for details of the form of supporting documents required as evidence of purchase for the Qualifying Retailer and, the information to be provided as part of the claim form process.

  2. The Promotional Item is subject to availability, while stocks last. Huawei reserves the right to replace the Promotional Item with an alternative promotional offer of equal or higher value if circumstances beyond Huawei’s control make it necessary to do so.

  3. The Qualifying Product is subject to availability while stocks last.

  4. The Administrator (defined below) will post the Promotional Item within 30 days of successful claim validation, to the address provided by the Participant in the claim form and, the Promotional Item will require a signature on delivery.

  5. The Promotional Item includes Huawei consumer limited warranty of 24 months, further details can be found at: https://consumer.huawei.com/uk/support/warranty-policy/.

  6. Compensation for the Promotional Item in cash, its exchange, or its transfer to other persons are excluded.

  7. If a claim is deemed not to have been submitted correctly, the Participant will be notified via email and offered the opportunity to provide the required information within seven (7) calendar days of receipt of the email. If no response is received within seven (7) calendar days of the email being sent, then the claim shall be marked as invalid and the Participant will no longer be eligible to receive the Promotional Item. It is the Participant’s responsibility to contact us if the Participant has not received an update on the status of the Participant’s claim within seven (7) calendar days.

  8. Subject to condition 11 above, claims that are incomplete will be deemed invalid. Huawei or the Administrator are not responsible for lost, delayed or damaged data which occurs during any communication or transmission of claims.

  9. Huawei reserves the right to withdraw or amend the Promotion or these Terms and Conditions and to disqualify claims which it considers do not comply with these Terms and Conditions at any time at its own discretion. Huawei’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.

  10. Huawei and the Administrator shall have the right, where necessary, to undertake all such action as is reasonable to protect themselves against fraudulent or invalid claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant, deny issuing the Promotional Item, or terminate the Promotion due to the possibility fraud. This process may involve Huawei sharing information with third parties.

  11. Huawei excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a Participant arising out of or in connection with the Promotional Item or this Promotion. Without prejudice to the preceding restriction, and to the maximum extent permitted by applicable law, in no event will the Huawei liability to you exceed £50.00.

Miscellaneous

  1. Data Protection: Participant’s personal data provided by the Participant when making a claim under this Promotion shall be processed in accordance with huaweipromo.co.uk’s Privacy Notice at https://huaweipromo.co.uk/privacy.

  2. Administrator: Opia Limited, company number 06021170 with its registered offices at Priory House Pilgrims Court, Sydenham Road, Guildford, Surrey, GU1 3RX. The Promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Track your claim

Track the progress of your claim by entering your claim ID


Your claim ID will be supplied to you once you have completed your online claim.